Palacio De Los Duques Gran Melia - The Leading Hotels Of The World | Madrid ★ Book Spa Rooms, Wellness Deals & Guest Reviews

75 photos

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Cuesta De Santo Domingo 5 Y 7, Madrid, Spain, 28013

“The hotel's location allowed easy access to Madrid's vibrant attractions.”view full review

Palacio De Los Duques Gran Melia - The Leading Hotels Of The World offers a luxurious experience in a 19th-century palace with an Elizabethan facade. This 5-star Madrid hotel includes a rooftop pool, three restaurants, and a wellness center, catering to discerning guests.

Rooms & Amenities

Accommodations feature elegant design and modern technology, with options like the RedLevel Presidential Penthouse, offering panoramic views of the Royal Theater and Barrio de los Austrias. Each room includes a king-size bed, an iPod dock, and luxury amenities.

Dining Options

Dining options include Dos Cielos Madrid by the Torres brothers, featuring Michelin-star cuisine inspired by traditional Castilian dishes. Guests can also enjoy tapas at Coroa or bistro-style options at Montmartre, all within the hotel.

Leisure & Wellness

The wellness center features expert Thai therapists providing various treatments, ensuring tranquility for guests. Facilities also include a rooftop area with a whirlpool and seasonal swimming pool, perfect for relaxation after exploring the city.

Business & Location

Palacio De Los Duques Gran Melia provides 600 m² of meeting space for events, ensuring personalized service for business needs. It is only a short walk from landmarks such as the Royal Palace and Teatro Real, and nearby transport options include the Opera subway station.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Three Bedroom Suite Red Level

2 persons

105 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Junior Suite Red Level

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

Premium Double or Twin Room

2 persons

25 m²

1 King-size bed

Shower

Coffee machine

room details

Classic Double Room

2 persons

25 m²

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Madrid400 m

Airports

Adolfo Suarez Madrid-Barajas (MAD) 22.9 km

Train

Principe Pio Train Station 1.0 km

Underground

Opera200 m

Santo Domingo Metro300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Delights

“During my stay, I was blown away by the quality and variety of the breakfast offerings. The buffet spread was extensive, allowing me to choose from various dishes to kickstart my day. It was a true delight to enjoy some local flavors as part of my morning routine.” view full review

Spacious and Comfortable

“I stayed in a beautifully appointed room that far exceeded my expectations. The space was incredibly comfortable and well-equipped with excellent amenities, providing a luxurious retreat at the end of a long day of exploration.” view full review

Relaxing Rooftop Escape

“One of the highlights was the rooftop terrace, which offered a serene atmosphere with fine views of the city. It was the perfect spot to unwind after a busy day, and even though the pool was somewhat cold, it added to the refreshing experience.” view full review

Luxurious Bath Amenities

“The bathroom in my room was a standout feature. It was beautifully designed with high-quality bath amenities that elevated my entire experience. From the refreshing shower to the plush towels, every detail was carefully considered for guest comfort.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Board games
Children's menu

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Treatment room
Beauty treatment
Massage
Open-air bath
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cuesta De Santo Domingo 5 Y 7, Madrid, Spain, 28013

Map view

Cuesta De Santo Domingo 5 Y 7, Madrid, Spain, 28013

City landmarks

Square

Plaza Mayor

650 m

Palace

Royal Palace of Madrid

620 m

Square

Puerta del Sol

860 m

Casino

Gran Via

790 m

Museum

Prado National Museum

1.9 km

Museum

Museo Nacional Thyssen-Bornemisza

1.6 km

Park

El Retiro Park

2.2 km

Landmark

Parque del Retiro

1.8 km

Public Building

Cybele Palace

1.7 km

Church

Real Basilica de San Francisco el Grande

1.3 km

Museum

Plaza de Cibeles

1.6 km

Museum

Museo Nacional Centro de Arte Reina Sofia

2.1 km

Landmark

Templo de Debod

1.1 km

Landmark

Calle Ponzano tapas

2.6 km

Church

Catedral de Sta Maria la Real de la Almudena

790 m

Landmark

Circulo de Bellas Artes

1.2 km

Museum

Museo de Historia de Madrid

1.1 km

Square

Plaza de Santa Ana

1.2 km

Museum

Museo Sorolla

2.3 km

Landmark

Paseo del Prado

1.6 km

Monument

Puerta de Toledo

1.7 km

Garden

Royal Botanical Garden of Madrid

2.0 km

Landmark

Temple of Debod

2.2 km

Landmark

Palacio de Cristal

2.4 km

Museum

The Museum of Contemporary Art-Madrid

1.4 km

Nearby

Theatre

Teatro Real

190 m

Opposite Palacio Real

Plaza de Oriente

400 m

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

470 m

Garden

Sabatini Gardens

470 m

Church

Iglesia San Gines

350 m

Restaurants

La Bola

180 m

5 Calle de la Bola

Del Greco

50 m

Cuesta Santo Domingo 12 Cuesta Santo Domingo 12

Sankara Lounge Bar

10 m

Cuesta Santo Domingo 10

Cerveceria Monje

60 m

Cuesta Santo Domingo 14

La Cava del Meninas

110 m

Calle Campomanes 7

Beer

140 m

Cuesta Santo Domingo 22 28013

Reviews and Ratings

Reviews from guests about their experience.

5/5 based on 1251 reviews

#9 of 496 hotels in Madrid based on Tripadvisor

Molly

United Kingdom, March 2025

7.4/10

My stay at Palacio de Los Duques Gran Melia was truly nice. The ambiance was a beautiful blend of history and modern luxury, though there were some minor hiccups in service efficiency. The location was perfect for exploring Madrid, being close to major attractions while still offering a peaceful retreat. Overall, it was a fantastic experience, and I would gladly stay here again.

Rooms

9.0

I stayed in a spacious Red Level room with high ceilings and a comfortable bed. The ambiance was lovely, but I wished for a better view and more natural light.

Service

8.0

The staff were incredibly professional and attentive, making me feel welcome throughout my stay. However, some service aspects, like the breakfast service, could benefit from more efficiency.

Location

10.0

The hotel's central location allowed easy access to all major tourist sites. It was quiet enough to escape the hustle and bustle, which I appreciated.

Dining

8.0

Breakfast offered a vast buffet with made-to-order options, and the rooftop dining was good. However, the food variety in the Club room could use a refresh for longer stays.

Facilities

7.0

The rooftop pool was a highlight, providing stunning views of the city. On the downside, the gym was quite small and could use more equipment.

Grace

United Kingdom, January 2025

5.8/10

My stay at Palacio De Los Duques Gran Melia was wonderful, thanks to the attentive staff and the beautiful ambiance. Although, I did notice that the gym facilities were somewhat lacking. The room was spacious and comfortable, but I had expected more from the equipment provided.

Rooms

9.0

My room was large and newly refurbished, stocked with Clarins amenities, which added a nice touch. It felt luxurious, yet also very comfortable, making my stay relaxing.

Service

10.0

The staff were incredibly friendly and professional, always eager to help with anything I needed. This genuine hospitality made my experience nice.

Location

10.0

The hotel's location is perfect, just a short walk to the Royal Palace and other attractions while still being on a quiet street, which I really appreciated.

Dining

9.0

I enjoyed the breakfast buffet immensely; the variety and quality were impressive. The Patatas bravas and scrambled eggs were particular highlights for me.

Facilities

7.0

The rooftop pool was stunning, offering amazing views of the city. but I found the gym's setup quite disappointing as the equipment was limited.

Isaac

United Kingdom, December 2024

6.0/10

I had an amazing stay at Palacio De Los Duques Gran Melia. The location near the Royal Palace allowed me to explore the city easily, while the staff provided really good service that truly enhanced my experience. The only downside was the overpowering 'perfume' used in the hotel, which I found overwhelming, but the staff was very accommodating in addressing my concerns. Overall, I highly recommend this hotel for its quality of service and luxurious ambiance.

Rooms

10.0

My room was spacious, beautifully decorated, and spotlessly clean. The comfort of the bed ensured a restful sleep throughout my stay.

Service

10.0

The service was excellent. Staff like America at the front desk were incredibly helpful, assisting me with everything I needed from check-in to suggestions for exploring Madrid.

Location

10.0

The hotel's location is fantastic, just a short walk from major attractions, making it easy to explore the vibrant city of Madrid.

Dining

8.0

While the hotel dining options were good, I found they didn't quite match the 5-star standard of the rest of the hotel. The breakfast offered a decent selection but could be improved.

Facilities

9.0

The hotel offered a variety of facilities, including room service, a pool, and the beautiful lounge area, which added to the luxurious atmosphere.

Connor

United Kingdom, October 2024

6.4/10

My stay at Palacio De Los Duques Gran Melia was truly lovely! The luxurious ambiance complemented by the friendly staff made every moment special. The only minor hiccup was the slight confusion regarding room classifications. However, the overall experience, including the really good dining options and the stunning rooftop pool, made this hotel a gem in the heart of Madrid. 🌟🥂

Rooms

9.0

The room was spacious and beautifully decorated, featuring a comfortable bed and a large bathroom with two sinks. However, the distinctions between room types could be clearer for future bookings.

Service

10.0

The staff were incredibly warm and welcoming, always eager to assist. Their attention to detail, especially in the Red Level lounge, added a personal touch to my stay.

Location

10.0

Nestled in a prime area, the hotel was within walking distance to many attractions. Despite being in the center, it offered a peaceful escape from the city's hustle and bustle.

Dining

10.0

The dining experience was really good, especially breakfast with its wide variety of offerings. Each restaurant provided unique culinary delights that showcased local flavors.

Facilities

9.0

The rooftop pool and garden area were highlights, providing a stunning view of the city and a beautiful spot to unwind after a day of exploring.

Oliver

United Kingdom, October 2024

5.8/10

My stay at Palacio De Los Duques Gran Melia was overall fantastic, although I did face a few hiccups with room allocation initially. The staff's friendliness and professionalism truly stood out, and the breakfast buffet was really good, offering a wide variety of delicious options. However, I did experience some issues with room size and bathroom layout that could use improvement. Despite this, I would definitely return, as the ambiance and service were nice.

Rooms

8.0

I started in a much smaller room than expected, but after discussing with the staff, I was moved to a much more spacious layout that was beautiful and comfortable. The size of the beds and luxury furnishings added to my satisfaction, though I found the bathroom layout curious with the bathtub sharing space with the shower.

Service

10.0

The staff were incredibly warm and attentive, particularly in the Red Level lounge where they exceeded my expectations. Jose from the concierge was especially helpful, assisting with tickets and recommendations. Their commitment to guest satisfaction made my experience enjoyable.

Location

9.0

The location is fantastic! Situated in the heart of Madrid, it was a short walk to major attractions like the Royal Palace and Gran Via, making sightseeing very convenient. I felt nestled in a charming neighborhood away from the hustle yet close enough to everything.

Dining

10.0

Breakfast was a highlight with a large, well-stocked buffet and made-to-order options, along with a lovely setting. The variety and quality of the food were impressive, and I appreciated the attentive service throughout my dining experiences.

Facilities

9.0

The hotel's facilities, including the rooftop pool and lounge areas, were well-maintained and inviting. Room service was efficient and complemented my stay well, although I wished the private garden had better weather during my time there.