Palacio De Los Duques Gran Melia - The Leading Hotels Of The World Madrid | Madrid ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Cuesta Santo Domingo, 5 Y 7, Madrid, Spain, 28013

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Classic Double Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Master One-Bedroom King Suite

Max:

2 persons

810 sq. feet

Bed options:

1 King Size Bed

Landscape view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Madrid1400 ft

Airports

Adolfo Suarez Madrid-Barajas (MAD) 14.2 mi

Train

Principe Pio Train Station3300 ft

Metro stations

Opera700 ft

Santo Domingo Metro1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Playpen
Board games
Children's menu

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Steam room
Jacuzzi
Treatment room
Beauty treatment
Massage
Open-air bath
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cuesta Santo Domingo, 5 Y 7, Madrid, Spain, 28013

Map view

street view

Cuesta Santo Domingo, 5 Y 7, Madrid, Spain, 28013

City landmarks

Square

Plaza Mayor

2200 ft

Palace

Royal Palace of Madrid

2100 ft

Square

Puerta del Sol

2900 ft

Casinos

Gran Via

2600 ft

Museums

Prado National Museum

1.2 mi

Museums

Museo Nacional Thyssen-Bornemisza

5100 ft

Parks

El Retiro Park

1.4 mi

Plaza de la Independencia

Parque del Retiro

1.1 mi

Public Building

Cybele Palace

1.1 mi

Church

Real Basilica de San Francisco el Grande

4300 ft

Museums

Plaza de Cibeles

5300 ft

Museums

Museo Nacional Centro de Arte Reina Sofia

1.3 mi

Paseo del Pintor Rosales

Templo de Debod

3600 ft

Cocido Madrileno stew

1.6 mi

Church

Almundena Cathedral

2600 ft

Calle Alcala 42

Circulo de Bellas Artes

4100 ft

Museums

Museo de Historia de Madrid

3700 ft

Square

Plaza de Santa Ana

3900 ft

Museums

Museo Sorolla

1.4 mi

Paseo del Prado Paseo Del Prado

Paseo del Prado

1.0 mi

Monuments and Landmarks

Gate of Toledo

1.0 mi

Garden

Royal Botanical Garden of Madrid

1.3 mi

Calle de Ferraz

Temple of Debod

1.4 mi

Museums

The Museum of Contemporary Art-Madrid

4500 ft

Bridges

Bridge of Segovia

1.2 mi

Nearby

Broadway Theatre

Teatro Real

700 ft

Opposite Palacio Real

Plaza de Oriente

1400 ft

Church

Monastery of las Descalzas Reales

1600 ft

Garden

Sabatini Gardens

1600 ft

Church

Iglesia San Gines

1200 ft

Restaurants

La Bola

600 ft

5 Calle de la Bola

Montmartre 1889

100 ft

Cuesta Santo Domingo 5

Sankara Lounge Bar

100 ft

Cuesta Santo Domingo 10

El Errante

300 ft

Cuesta Santo Domingo 12

Del Greco

200 ft

Cuesta Santo Domingo 12 Cuesta Santo Domingo 12

Cerveceria Monje

200 ft

Cuesta Santo Domingo 14

Dos Cielos Madrid by Hermanos Torres

600 ft

Cuesta Santo Domingo 5 y 7 Gran Meliá Palacio De Los Duques

La Cava del Meninas

400 ft

Calle Campomanes 7

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

9.0

Location

9.8

Service

9.6

Dining

9.0

5/5 based on 1251 reviews

#9 of 496 hotels in Madrid based on Tripadvisor

Molly

United Kingdom, March 2025

7.4/10

My stay at Palacio de Los Duques Gran Melia was truly nice. The ambiance was a beautiful blend of history and modern luxury, though there were some minor hiccups in service efficiency. The location was perfect for exploring Madrid, being close to major attractions while still offering a peaceful retreat. Overall, it was a fantastic experience, and I would gladly stay here again.

Rooms

9.0

I stayed in a spacious Red Level room with high ceilings and a comfortable bed. The ambiance was lovely, but I wished for a better view and more natural light.

Service

8.0

The staff were incredibly professional and attentive, making me feel welcome throughout my stay. However, some service aspects, like the breakfast service, could benefit from more efficiency.

Location

10.0

The hotel's central location allowed easy access to all major tourist sites. It was quiet enough to escape the hustle and bustle, which I appreciated.

Dining

8.0

Breakfast offered a vast buffet with made-to-order options, and the rooftop dining was good. However, the food variety in the Club room could use a refresh for longer stays.

Facilities

7.0

The rooftop pool was a highlight, providing stunning views of the city. On the downside, the gym was quite small and could use more equipment.

Grace

United Kingdom, January 2025

5.8/10

My stay at Palacio De Los Duques Gran Melia was wonderful, thanks to the attentive staff and the beautiful ambiance. Although, I did notice that the gym facilities were somewhat lacking. The room was spacious and comfortable, but I had expected more from the equipment provided.

Rooms

9.0

My room was large and newly refurbished, stocked with Clarins amenities, which added a nice touch. It felt luxurious, yet also very comfortable, making my stay relaxing.

Service

10.0

The staff were incredibly friendly and professional, always eager to help with anything I needed. This genuine hospitality made my experience nice.

Location

10.0

The hotel's location is perfect, just a short walk to the Royal Palace and other attractions while still being on a quiet street, which I really appreciated.

Dining

9.0

I enjoyed the breakfast buffet immensely; the variety and quality were impressive. The Patatas bravas and scrambled eggs were particular highlights for me.

Facilities

7.0

The rooftop pool was stunning, offering amazing views of the city. but I found the gym's setup quite disappointing as the equipment was limited.

Isaac

United Kingdom, December 2024

6.0/10

I had an amazing stay at Palacio De Los Duques Gran Melia. The location near the Royal Palace allowed me to explore the city easily, while the staff provided really good service that truly enhanced my experience. The only downside was the overpowering 'perfume' used in the hotel, which I found overwhelming, but the staff was very accommodating in addressing my concerns. Overall, I highly recommend this hotel for its quality of service and luxurious ambiance.

Rooms

10.0

My room was spacious, beautifully decorated, and spotlessly clean. The comfort of the bed ensured a restful sleep throughout my stay.

Service

10.0

The service was excellent. Staff like America at the front desk were incredibly helpful, assisting me with everything I needed from check-in to suggestions for exploring Madrid.

Location

10.0

The hotel's location is fantastic, just a short walk from major attractions, making it easy to explore the vibrant city of Madrid.

Dining

8.0

While the hotel dining options were good, I found they didn't quite match the 5-star standard of the rest of the hotel. The breakfast offered a decent selection but could be improved.

Facilities

9.0

The hotel offered a variety of facilities, including room service, a pool, and the beautiful lounge area, which added to the luxurious atmosphere.

Connor

United Kingdom, October 2024

6.4/10

My stay at Palacio De Los Duques Gran Melia was truly lovely! The luxurious ambiance complemented by the friendly staff made every moment special. The only minor hiccup was the slight confusion regarding room classifications. However, the overall experience, including the really good dining options and the stunning rooftop pool, made this hotel a gem in the heart of Madrid. 🌟🥂

Rooms

9.0

The room was spacious and beautifully decorated, featuring a comfortable bed and a large bathroom with two sinks. However, the distinctions between room types could be clearer for future bookings.

Service

10.0

The staff were incredibly warm and welcoming, always eager to assist. Their attention to detail, especially in the Red Level lounge, added a personal touch to my stay.

Location

10.0

Nestled in a prime area, the hotel was within walking distance to many attractions. Despite being in the center, it offered a peaceful escape from the city's hustle and bustle.

Dining

10.0

The dining experience was really good, especially breakfast with its wide variety of offerings. Each restaurant provided unique culinary delights that showcased local flavors.

Facilities

9.0

The rooftop pool and garden area were highlights, providing a stunning view of the city and a beautiful spot to unwind after a day of exploring.

Oliver

United Kingdom, October 2024

5.8/10

My stay at Palacio De Los Duques Gran Melia was overall fantastic, although I did face a few hiccups with room allocation initially. The staff's friendliness and professionalism truly stood out, and the breakfast buffet was really good, offering a wide variety of delicious options. However, I did experience some issues with room size and bathroom layout that could use improvement. Despite this, I would definitely return, as the ambiance and service were nice.

Rooms

8.0

I started in a much smaller room than expected, but after discussing with the staff, I was moved to a much more spacious layout that was beautiful and comfortable. The size of the beds and luxury furnishings added to my satisfaction, though I found the bathroom layout curious with the bathtub sharing space with the shower.

Service

10.0

The staff were incredibly warm and attentive, particularly in the Red Level lounge where they exceeded my expectations. Jose from the concierge was especially helpful, assisting with tickets and recommendations. Their commitment to guest satisfaction made my experience enjoyable.

Location

9.0

The location is fantastic! Situated in the heart of Madrid, it was a short walk to major attractions like the Royal Palace and Gran Via, making sightseeing very convenient. I felt nestled in a charming neighborhood away from the hustle yet close enough to everything.

Dining

10.0

Breakfast was a highlight with a large, well-stocked buffet and made-to-order options, along with a lovely setting. The variety and quality of the food were impressive, and I appreciated the attentive service throughout my dining experiences.

Facilities

9.0

The hotel's facilities, including the rooftop pool and lounge areas, were well-maintained and inviting. Room service was efficient and complemented my stay well, although I wished the private garden had better weather during my time there.